Following Isn't the Answer

Stop and think for a moment. Do you like the phone you have? If you could have any phone you wanted would you get it? Would you stay with the same brand? Do you have brand loyalty?

Companies like Apple and Samsung want you to be a loyal user. They want you to fall in love with their product. According to the article "The Way Forward for Samsung, and Innovation" by Sohrab Vossoughi, "Apple brand tells you that your needs have been considered; repeated interaction tell you that they always will be." While I do not have an iPhone or Android phone, I do use several Apple products. From first hand experience I can say that the pinch-to-zoom feature is very useable and just makes sense. With that said, I don't think that it was necessary for Apple to sue Samsung for copying the pinch-to-zoom feature. I understand their reasoning behind the law suit. However, Apple should have used Samsung's copying as a way to push the envelope further, to be more innovative, to think about ways that pinch-to-zoom can be improved upon. The same goes for Samsung. Instead of following in Apple's footsteps they need to think differently and find different ways to navigate the phone screen. The way to be successful is to come up with new innovative products that are as different from the competitors as possible.

So many products are starting to look virtually the same (for further examples refer to my first blog post). The same goes for Android vs. Apple. Take a look at the Apple website advertising the operating system iO6 and the Samsung website advertising for Jelly Bean. At a glance the websites are very similar. The formatting and design are virtually the same. I compare these two websites to show that they have very similar products. I don't want to point fingers and say one company copied the other, rather my point is that companies should do all in their power to set themselves apart from the competition. They need to be innovative and come up with new, better features, features that will make the consumer loyal to the product.

Both companies dominate the smartphone market. Read more about the stats at http://www.digitaltrends.com/mobile/how-apple-and-samsung-cornered-all-smartphone-profits/. Both companies are profiting well in the smartphone market. Basically both companies need to offer something that the other company doesn't. Which ever company can appeal to the consumer more will come out on top. Both companies can use competition to be more creative and provide something new that the consumer can't live without.

7 Sources of Innovation: the box doesn't exist.

Ever hear the phrase "think outside the box?" An innovator must do more than think outside the box, they should think the box doesn't exist. Here is a short explanation of the 7 sources of innovation, along with examples. Four are found within the industry and three outside the industry.

Within the Industry
1. The unexpected.
Here is a link to 11 stories of unexpected success: http://www.westchestermagazine.com/914-INC/Q1-2012/11-Inspiring-Tales-of-Unexpected-Success/ Also, take note that innovation can also come from unexpected failure.

In every story each business was successful because of the dedication and perseverance they had. For example Arlete Turturro now has a successful cleaning business, even though that was never her dream job. She began a small office cleaning job in order to support her daughter. Sometimes, success of a business comes out of necessity and out of necessity come unexpected success.

2. Incongruity.
Incongruities is the difference between perception and reality. One business that has capitalized on this is Southwest Airlines. Their success has come by low-fares, first-come-first serve basis, and simplicity. Because of incongruities, businesses are able to market on this and create competition. Another quick example is Federal Express. They compete against the US Postal Service, yet their success can be accredited to having overnight delivery of packages and documents.

3. Process Need
Many innovations are a branch of a primary innovation. Process need innovations are innovations created to support a process or product. There are many examples of this. Best Buy's Geek Squad team is a unique process need innovation in that it supports more than just the products in Best Buy but also the store itself. The Geek Squad is a way in which Best Buy differentiates itself from other businesses.

4. Industry Structure
One must follow the changes in industry structure in order to be innovative. A major industry change is the development of the personal computer. Innovators must think about the way to market to this change in industry. The same can be seen with the industry change in communications. Marketing landlines will not get you as far as marketing the next best cell phone.

Outside the industry
5. Demographics
For further innovation, one must pay attention to changing demographics. Where I live there is a large population of Mexican Americans, because of this there are many local Mexican restaurants. A majority of them are successful because they cater to the large Mexican population. Many restaurant chains meet the needs of changing demographics, such as providing food for low income families of all backgrounds.

6. Changes in perception, mood, meaning.
America has a constantly changing perception of what health and beauty are. Because of this whole food stores like Trader Joe's has become popular with the growing perception that whole organic foods are better for personal health. America has also become much more focused on weight loss, thus the rise and popularity of 24 hour gyms. Perception in beauty is not to be overlooked. One can observe the continuous stream of new beauty products on the market. Advertising and media has a lot to do with changing perception, mood, and meaning.

7. New knowledge, both scientific and unscientific
New knowledge can be a great source of innovation. An example of this, that has changed our lives dramatically, was the discovery/creation of the internet and world wide web. New knowledge is constantly being discovered. More recent examples of new knowledge can be seen with the progression of TVs, computers, cell phones. The technology is constantly being improved. It's smaller, thinner, lighter, faster, touch screen enabled, wireless, and the list goes on.

These seven sources of innovation outline ways to be innovative. Innovation can come from  many places. By knowing these seven sources one can continue to push the envelop. If one is aware of their surroundings, of people's needs and desires there is no limit to innovation.